{"id":909,"date":"2026-03-14T17:02:42","date_gmt":"2026-03-14T16:02:42","guid":{"rendered":"https:\/\/skyfall-protection.fr\/cgv-conditions-generales-de-vente-skyfall-protection-2\/"},"modified":"2026-03-14T17:02:42","modified_gmt":"2026-03-14T16:02:42","slug":"cgv-conditions-generales-de-vente-skyfall-protection-2","status":"publish","type":"page","link":"https:\/\/skyfall-protection.fr\/en\/cgv-conditions-generales-de-vente-skyfall-protection-2\/","title":{"rendered":"GTC"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"909\" class=\"elementor elementor-909\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46cd601 e-con-full e-flex e-con e-parent\" data-id=\"46cd601\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbb49a0 elementor-widget elementor-widget-skyfall-legal-cgv\" data-id=\"dbb49a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"skyfall-legal-cgv.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <!-- SKYFALL V3 - CGV -->\r\n\r\n        <!-- SECTION 1: HERO -->\r\n        <section class=\"about-hero min-h-[40vh] flex flex-col items-center justify-center pt-32 pb-10 text-center relative overflow-hidden\">\r\n            <div class=\"about-grid-bg absolute inset-0 z-0 opacity-40\"><\/div>\r\n            <div class=\"w-[95%] max-w-[1400px] mx-auto px-6 relative z-10\">\r\n                <div class=\"max-w-4xl mx-auto text-center\">\r\n\r\n                    <h1 class=\"sf-heading-hero mb-8\">\r\n                        General Terms and Conditions <span class=\"sf-text-gradient\">of Sale<\/span>\r\n                    <\/h1>\r\n\r\n                    <p class=\"sf-text-hero-lead mx-auto mb-8\">\r\n                        Terms applicable to Skyfall Protection cybersecurity protection services.                    <\/p>\r\n\r\n                                        <div class=\"sf-legal-update-date\">\r\n                        <i data-lucide=\"calendar\" class=\"w-4 h-4\"><\/i>\r\n                        Derni\u00e8re mise \u00e0 jour : January 2026                    <\/div>\r\n                                    <\/div>\r\n            <\/div>\r\n        <\/section>\r\n\r\n        <!-- SECTION 2: LEGAL CONTENT -->\r\n        <section class=\"py-16 bg-[#050505] relative border-t border-white\/5\">\r\n            <div class=\"w-[95%] max-w-[900px] mx-auto px-6\">\r\n\r\n                <div class=\"hud-card-no3d hud-theme-gray bg-[#0a0a0a] relative z-10 !p-8 md:!p-12\">\r\n                    <div class=\"hud-corner hud-corner-tl\"><\/div>\r\n                    <div class=\"hud-corner hud-corner-tr\"><\/div>\r\n                    <div class=\"hud-corner hud-corner-bl\"><\/div>\r\n                    <div class=\"hud-corner hud-corner-br\"><\/div>\r\n\r\n                                        <div class=\"sf-legal-section\">\r\n                        <h3><i data-lucide=\"file-text\" class=\"w-6 h-6 inline-block mr-2 mb-1\"><\/i>Article 1 - Legal Information and Identification of the Seller<\/h3>\r\n                        <p style=\"font-weight: 400\">SAS VADOR<\/p><p style=\"font-weight: 400\">Share capital: 1,282 euros<\/p><p style=\"font-weight: 400\">Registered office: 20 Rue du clos romain 37390 Saint-Roch<\/p><p style=\"font-weight: 400\">RCS: 988 533 527 in Tours<\/p><p style=\"font-weight: 400\">SIRET: 98853352700012<\/p><p style=\"font-weight: 400\">Intra-community VAT number: FR96988533527<\/p><p style=\"font-weight: 400\">Trade name: Skyfall Protection<\/p><p style=\"font-weight: 400\">Email: contact@skyfall-protection.fr<\/p><p style=\"font-weight: 400\">Phone: +33(0)249 230 147<\/p><p style=\"font-weight: 400\">Website: https:\/\/skyfall-protection.fr<\/p>                    <\/div>\r\n                                        <div class=\"sf-legal-section\">\r\n                        <h3><i data-lucide=\"target\" class=\"w-6 h-6 inline-block mr-2 mb-1\"><\/i>Article 2 - Purpose and Scope<\/h3>\r\n                        <p style=\"font-weight: 400\">The purpose of these General Terms and Conditions of Sale (hereinafter \"GTC\") is to define the rights and obligations of the company SAS VADOR (trade name: Skyfall Protection), hereinafter \"the Seller\", and its customers (hereinafter \"the Customer\") in connection with the sale of and subscription to cybersecurity services provided through \"The SKYFALL BOX\" (hereinafter \"the BOX\").<\/p><p style=\"font-weight: 400\">They apply without restriction or reservation to all sales and services offered on the Seller's website. Any order implies unreserved acceptance of these GTC.<\/p>                    <\/div>\r\n                                        <div class=\"sf-legal-section\">\r\n                        <h3><i data-lucide=\"euro\" class=\"w-6 h-6 inline-block mr-2 mb-1\"><\/i>Article 3 - Definitions<\/h3>\r\n                        <ul><li><strong>SKYFALL BOX:<\/strong> Patented DPI (Deep Packet Inspection) device enabling the provision of cybersecurity services.<\/li><li><strong>Subscription:<\/strong> Contract entered into between the Seller and the Customer for the provision of the SKYFALL BOX and associated services.<\/li><li><strong>Setup fees:<\/strong> One-time fee of \u20ac99 excl. VAT for initial activation.<\/li><li><strong>Best-efforts obligation:<\/strong> The Seller undertakes to implement all reasonable means to provide the service.<\/li><\/ul>                    <\/div>\r\n                                        <div class=\"sf-legal-section\">\r\n                        <h3><i data-lucide=\"file-signature\" class=\"w-6 h-6 inline-block mr-2 mb-1\"><\/i>Article 4 - Prices and Payment Terms<\/h3>\r\n                        <h2>4.1 Pricing transparency<\/h2><p style=\"font-weight: 400\"><strong>IMPORTANT:<\/strong> Prices change after the first year. The Customer is expressly informed of this pricing change at the time of subscription. A reminder will be sent two (2) months before the new price takes effect.<\/p><h2>4.2 Pricing schedule<\/h2><p style=\"font-weight: 400\"><strong>PLANS WITH COMMITMENT (12 months minimum):<\/strong><\/p><p> <\/p><table style=\"font-weight: 400;height: 125px\" width=\"664\"><thead><tr><td><strong>Plan<\/strong><\/td><td><strong>Number of users<\/strong><\/td><td><strong>1st year<\/strong><\/td><td><strong>After 1 year<\/strong><\/td><\/tr><\/thead><tbody><tr><td>Solo<\/td><td>Up to 1<\/td><td>\u20ac59 excl. VAT\/month<\/td><td>\u20ac79 excl. VAT\/month<\/td><\/tr><tr><td>Business<\/td><td>2-50<\/td><td>\u20ac119 excl. VAT\/month<\/td><td>\u20ac139 excl. VAT\/month<\/td><\/tr><tr><td>Enterprise<\/td><td>51-150<\/td><td>\u20ac199 excl. VAT\/month<\/td><td>\u20ac219 excl. VAT\/month<\/td><\/tr><\/tbody><\/table><ul><li style=\"font-weight: 400\">Plans without commitment: surcharge of \u20ac20 excl. VAT\/month on all first-year prices.<\/li><li style=\"font-weight: 400\">Over 150 users: custom offer.<\/li><li style=\"font-weight: 400\"><strong>Setup fees: \u20ac99 excl. VAT (all plans).<\/strong><\/li><li>4.3 Pricing changes and right to terminate<\/li><li style=\"font-weight: 400\">The Customer is informed that the applicable price changes after the first year according to the schedule above. This change will be communicated to the Customer in writing two (2) months before it takes effect. In the event of disagreement with this pricing change, the Customer may terminate their subscription without penalty before the date the new price takes effect, by registered letter with acknowledgment of receipt.<\/li><\/ul>                    <\/div>\r\n                                        <div class=\"sf-legal-section\">\r\n                        <h3><i data-lucide=\"settings\" class=\"w-6 h-6 inline-block mr-2 mb-1\"><\/i>Article 5 - Duration and Termination<\/h3>\r\n                        <h2>5.1 Duration<\/h2><ul><li>Plans with commitment: minimum duration of 12 months, automatic renewal<\/li><li>Plans without commitment: indefinite duration<\/li><\/ul><h2>5.2 Termination at expiry<\/h2><p style=\"font-weight: 400\">For plans with commitment, termination must be notified in writing with two (2) months' notice before the anniversary date.<\/p><h2>5.3 Early termination<\/h2><p style=\"font-weight: 400\"><strong>Professional customers:<\/strong> In the event of early termination of a plan with commitment, the Customer shall be liable for compensation equal to 30% of the remaining monthly payments, capped at three (3) months of subscription.<\/p><p style=\"font-weight: 400\"><strong>Consumer customers:<\/strong> Termination without penalty in the event of a legitimate reason duly justified (relocation outside the coverage area, death, unemployment, over-indebtedness, upon presentation of supporting documents).<\/p>                    <\/div>\r\n                                        <div class=\"sf-legal-section\">\r\n                        <h3><i data-lucide=\"shield\" class=\"w-6 h-6 inline-block mr-2 mb-1\"><\/i>Article 6 - Obligations and Liability<\/h3>\r\n                        <h2>6.1 Best-efforts obligation<\/h2><p style=\"font-weight: 400\">The Seller undertakes to implement all necessary technical and human resources to ensure the optimal operation of the service, under a best-efforts obligation.<\/p><h2>6.2 Limitation of liability<\/h2><p style=\"font-weight: 400\">The Seller shall not be held liable for indirect damages. Its liability for direct damages is limited to the amounts paid by the Customer over the last 12 months, except in the event of gross negligence or wilful misconduct.<\/p>                    <\/div>\r\n                                        <div class=\"sf-legal-section\">\r\n                        <h3><i data-lucide=\"user-check\" class=\"w-6 h-6 inline-block mr-2 mb-1\"><\/i>Article 7 - Legal Guarantees (Consumers)<\/h3>\r\n                        <p style=\"font-weight: 400\">The consumer Customer benefits from:<\/p><ul><li>The legal guarantee of conformity (Articles L.217-4 et seq. of the Consumer Code)<\/li><li>The guarantee against hidden defects (Articles 1641 et seq. of the Civil Code)<\/li><\/ul><p style=\"font-weight: 400\">These guarantees apply without prejudice to the 14-day right of withdrawal.<\/p>                    <\/div>\r\n                                        <div class=\"sf-legal-section\">\r\n                        <h3><i data-lucide=\"credit-card\" class=\"w-6 h-6 inline-block mr-2 mb-1\"><\/i>Article 8 - Personal Data Protection<\/h3>\r\n                        <p style=\"font-weight: 400\">In accordance with the GDPR and the French Data Protection Act (Loi Informatique et Libert\u00e9s), the Customer has the right to access, rectify, erase, restrict, port and object to the processing of their personal data.<\/p><p style=\"font-weight: 400\">Data controller: SAS VADOR<\/p><p style=\"font-weight: 400\">Purposes: customer relationship management, service provision, billing<\/p><p style=\"font-weight: 400\">Legal basis: performance of the contract<\/p><p style=\"font-weight: 400\">Retention period: duration of the contractual relationship + 3 years<\/p><p style=\"font-weight: 400\">DPO contact: dpo@skyfall-protection.fr<\/p><p style=\"font-weight: 400\">Complaints: CNIL - www.cnil.fr<\/p>                    <\/div>\r\n                                        <div class=\"sf-legal-section\">\r\n                        <h3><i data-lucide=\"copyright\" class=\"w-6 h-6 inline-block mr-2 mb-1\"><\/i>Article 9 - Intellectual Property<\/h3>\r\n                        <p style=\"font-weight: 400\">The SKYFALL BOX remains the exclusive property of SAS VADOR. The Customer has a right of use limited to the duration of the subscription. The BOX is protected by French, European and international patents. In the event of termination, the Customer undertakes to return the BOX within 30 days. Return shipping costs may be covered by the Seller upon request.<\/p>                    <\/div>\r\n                                        <div class=\"sf-legal-section\">\r\n                        <h3><i data-lucide=\"shield-check\" class=\"w-6 h-6 inline-block mr-2 mb-1\"><\/i>Article 10 - Mediation and Dispute Resolution<\/h3>\r\n                        <p style=\"font-weight: 400\">In the event of a dispute, the consumer Customer may use the mediation service free of charge:<\/p><p style=\"font-weight: 400\">MCL MEDIATION<\/p><p style=\"font-weight: 400\">115, rue Roger Salengro \u2013 37000 TOURS<\/p><p style=\"font-weight: 400\"><a href=\"https:\/\/www.mclmediation.fr\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.mclmediation.fr<\/a><\/p><p style=\"font-weight: 400\">European Online Dispute Resolution platform: https:\/\/ec.europa.eu\/consumers\/odr<\/p>                    <\/div>\r\n                                        <div class=\"sf-legal-section\">\r\n                        <h3><i data-lucide=\"x-circle\" class=\"w-6 h-6 inline-block mr-2 mb-1\"><\/i>Article 11 - Security Incident Notification<\/h3>\r\n                        <p style=\"font-weight: 400\">In accordance with applicable regulations (NIS2 Directive), the Seller undertakes to notify the Customer of any significant security incident as soon as possible. The Customer undertakes to cooperate in the event of an incident and to provide the necessary information.<\/p>                    <\/div>\r\n                                        <div class=\"sf-legal-section\">\r\n                        <h3><i data-lucide=\"database\" class=\"w-6 h-6 inline-block mr-2 mb-1\"><\/i>Article 12 - Force Majeure<\/h3>\r\n                        <p style=\"font-weight: 400\">Neither party shall be held liable for the non-performance of its obligations in the event of force majeure, as defined in Article 1218 of the Civil Code.<\/p>                    <\/div>\r\n                                        <div class=\"sf-legal-section\">\r\n                        <h3><i data-lucide=\"alert-octagon\" class=\"w-6 h-6 inline-block mr-2 mb-1\"><\/i>Article 13 - Final Provisions<\/h3>\r\n                        <h2>13.1 Amendment of the GTC<\/h2><p style=\"font-weight: 400\">The Seller reserves the right to amend these GTC. The new GTC shall apply to contracts entered into after they are published online.<\/p><h2>13.2 Partial invalidity<\/h2><p style=\"font-weight: 400\">If any clause of these GTC is declared null and void, the remaining clauses shall remain applicable.<\/p><h2>13.3 Governing law<\/h2><p style=\"font-weight: 400\">These GTC are governed by French law. Any dispute shall fall within the jurisdiction of the French courts.<\/p><h2>13.4 Record keeping and evidence<\/h2><p style=\"font-weight: 400\">The Seller retains electronic contracts. In the event of a dispute, the data retained by the Seller shall prevail.<\/p>                    <\/div>\r\n                                        <div class=\"sf-legal-section\">\r\n                        <h3><i data-lucide=\"mail\" class=\"w-6 h-6 inline-block mr-2 mb-1\"><\/i>14. Contact<\/h3>\r\n                        <p>For any questions regarding these GTC:<\/p><div class=\"sf-legal-highlight\"><p><strong>Skyfall Protection<\/strong><\/p><p>Email: <a href=\"mailto:contact@skyfall-protection.fr\">contact@skyfall-protection.fr<\/a><\/p><p>Phone: +33 2 49 23 01 47<\/p><p>Address: Tours, France<\/p><\/div>                    <\/div>\r\n                    \r\n                    <!-- Footer Notice -->\r\n                                        <div class=\"sf-legal-footer-notice\">\r\n                        <p>\r\n                            <i data-lucide=\"shield\" class=\"w-4 h-4\"><\/i>\r\n                            Skyfall Protection \u2014 Sovereign cybersecurity protection                        <\/p>\r\n                    <\/div>\r\n                                    <\/div>\r\n\r\n            <\/div>\r\n        <\/section>\r\n\r\n                <!-- SECTION 3: CTA -->\r\n        <section class=\"sf-legal-cta relative overflow-hidden\">\r\n            <div class=\"sf-legal-cta-glow\"><\/div>\r\n\r\n            <div class=\"w-[95%] max-w-[1400px] mx-auto px-6 relative z-10 text-center\">\r\n                <h2 class=\"sf-heading-2 mb-8\">\r\n                    Ready to protect <span class=\"sf-text-gradient\">your business<\/span> ?\r\n                <\/h2>\r\n                <p class=\"sf-paragraph-lead mx-auto mb-12 max-w-2xl\">\r\n                    Discover our plans and benefit from enterprise-grade cybersecurity protection from \u20ac49\/month.                <\/p>\r\n\r\n                <div class=\"flex flex-col sm:flex-row gap-4 justify-center items-center\">\r\n                                        <a href=\"https:\/\/skyfall-protection.fr\/en\/nos-offres\/\" class=\"hud-btn hud-btn-primary hud-btn-pulse\">\r\n                        Discover our plans                    <\/a>\r\n                                        <a href=\"https:\/\/skyfall-protection.fr\/en\/contact\/\" class=\"hud-btn hud-btn-secondary\">\r\n                        Contact us                    <\/a>\r\n                <\/div>\r\n            <\/div>\r\n        <\/section>\r\n        \r\n        <!-- Reinitialize Lucide -->\r\n        <script>\r\n        (function() {\r\n            if (window.lucide) {\r\n                window.lucide.createIcons();\r\n            }\r\n\r\n            if (window.elementorFrontend) {\r\n                window.elementorFrontend.hooks.addAction('frontend\/element_ready\/skyfall-legal-cgv.default', function() {\r\n                    if (window.lucide) window.lucide.createIcons();\r\n                });\r\n            }\r\n        })();\r\n        <\/script>\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Conditions G\u00e9n\u00e9rales de Vente Conditions applicables aux services de protection cybers\u00e9curit\u00e9 Skyfall Protection. Derni\u00e8re mise \u00e0 jour : Janvier 2026 Article 1 &#8211; Mentions l\u00e9gales et identification du Vendeur SAS VADOR Capital social : 1 282 euros Si\u00e8ge social : 20 Rue du clos romain 37390 Saint-Roch RCS : 988 533 527 \u00e0 Tours SIRET [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-909","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/skyfall-protection.fr\/en\/wp-json\/wp\/v2\/pages\/909","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skyfall-protection.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/skyfall-protection.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/skyfall-protection.fr\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/skyfall-protection.fr\/en\/wp-json\/wp\/v2\/comments?post=909"}],"version-history":[{"count":0,"href":"https:\/\/skyfall-protection.fr\/en\/wp-json\/wp\/v2\/pages\/909\/revisions"}],"wp:attachment":[{"href":"https:\/\/skyfall-protection.fr\/en\/wp-json\/wp\/v2\/media?parent=909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}